HighWire Software Privacy Statement

This Statement explains the practices of HighWire Software with respect to our use and collection of personal information that we collect from you in the course of your use of the HighWire Software Web site accessible at http://www.highwiresoftware.com (the "Site") and during any form completion process on the Site. This Privacy Statement is limited only to operation of the Site and registration.

From time to time, we may amend our Privacy Statement by posting a revised statement on our Site.

Personal Information.
Personal Information refers to information that may permit another person to identify or contact you, such as your name, e-mail address, mailing address, or your telephone number.

Information We Collect.
As you browse any HighWire Software Web site, HighWire Software may collect personal information which you voluntarily provide to us by completing and submitting a form. We may use your contact information to communicate with you or send you further communications about the program that you selected.

Additionally, when you browse our site, the host server software may automatically collect certain information about you and your use of the site, which may be used to summarize statistics about page requests. Under certain circumstances this information might be combined with personal information. When so combined,information is considered Personal Information.

The Host server also automatically collects the unique URL of each Web page you request, the time stamp of the page request, the HTTP response code of the request; and the IP address from which the page request was made.

Cookies are used by servers to maintain user sessions as you access certain pages that are available only to authenticated users. You may decline the cookies if your browser allows you to, but if you do, those areas will be unavailable to you.
We use this information to:

  • Identify you and grant you access to certain parts of the site, and allow you to download certain products from HighWire Software.
  • Take reasonable measures to prevent our software from being downloaded to destinations restricted under U.S. export control laws.
  • Evaluate your interest in you, and allow our representatives to communicate with you, including e-mail, postal mail, and telephone calls regarding HighWire Software products, services, and programs that may be of interest to you, or to solicit feedback from you.

HighWire Software will never knowingly share your personal information with third parties for business purposes.

HighWire Software hereby notifies you that it cannot fully ensure that your personal information will not be disclosed to third parties in some situations. For example, HighWire Sofware may be legally obligated to disclose information to a government agency, or someone may circumvent our security measures to unlawfully access data on our servers. Additionally, in the event that we need to investigate or respond to problems inquiries, you expressly authorize us to disclose any information about you to law enforcement or other government officials as we our our attorney firm believes necessary.

Exercising Choice.
When you sign up through a subscription form field or register with us, you agree to receive communications relating to the HighWire Software products and services from us. If you later decide that you do not wish to receive further communications from us, you may contact us to be removed from our lists by sending an e-mail to unsubscribe@highwiresoftware.com, specifying in your e-mail that you wish to stop (a) electronic communications; (b) direct mail communications; or (c) both.

We will use reasonable efforts to comply with your request within five (5) business days after receiving your communication. Even after you have been removed from our subscription lists, however, we may contact you for non-marketing purposes related to your use of the HighWire Software products and services.

How HighWire Software Secures Personal Information.
HighWire Software store data on servers located behind our firewall, in order to protect against the unauthorized access to or compromise of information contained on our servers. You should know that with present Internet technology, no security measures are perfect, and neither our or any other sites or servers can fully eliminate inherent security risks.

Our mailing address is 2323 9th Ave SW, Suite 14-104 Olympia, WA 98502. You may contact us by telephone at 360-539-5012. If you have any questions about this Privacy Statement or the privacy practices described herein, please contact us at the address or telephone number listed above.

Notice Publication Date: October 4, 2004.



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